Native Phoenix Family Owned!

AC REPAIR PHOENIX

602-867-9480

Fast Automated U-Schedule-It

Info & Help Page

Receive email & text reminders with U-Schedule-It
and no longer worry about having to remember
yet another appointment!

SNAP!

Yes! I’d like To Schedule My Service Now

6 Reasons to use Automated Scheduling

Just Skip to the Examples Please

It’s Simple
Just answer a few short questions like Name, Address, Phone, etc to help us provide excellent and expedient service.

Don’t worry about making any mistakes – you can restart anytime and no appointments are actually made until they are 1st verified by the system, you and our office.

It’s Convenient
Requesting service is at the tips of your fingers using your own cell phone.
There’s no need to dial a number
No waiting for someone to answer or call you back.
– It’s all Automated and completed in just a couple minutes or less.

It Saves You Time
Setting up a Service Request using this method will save you a lot of time because the nature of phone calls simply uses more time than just clicking a few times to do essentially the same thing but in about 1/10th the time. Also, you not only benefit by saving time but you will also receive email and text reminders from the automated system about the scheduled request. This way you will not have to worry about forgetting yet another appointment during your busy day.

It’s Fast
Most questions are easy to answer drop-down-box multiple choice. Just click the answer that fits your situation.

It’s Reliable
We have tested Our Automated System over a period of months before implementation and found it to be remarkably Stable. Notwithstanding, it is impossible for any live-time computerized system to be 100% fail-proof. Because of the nature of Internet connections, all computer systems fail occasionally, therefore we have incorporated certain check-points in this process designed to uncover breaks in connection and flow beyond our control.

It’s Worry-Free!
Please understand – Nothing can go wrong because everything is verified before the actual appointment is ever scheduled. If for any reason after setting up an Automated Service Request you decide you want to cancel, simply call or email us at the contact info below, we’ll quickly cancel the request and you’ll also receive a cancellation email confirmation. Canceling is as simple as that.

EXAMPLES

View the Schedule Service Form

Below is an example image of our
U-Schedule-It form.

On the live form you will start at the top left and follow the prompts until it’s complete.

Below are the basic questions you are asked in the form.

NOTE:
We only use your info to process your service call. We never sell, trade, give or in any other sense share your information with anyone.

1) Service Location
Are you East or West of Central Ave in Phoenix?

2) Residential or Business
Is this a Business or Residential Request?

3) HVAC Vehicle #
Confirms the System has a vehicle available.

Next you can see the Calendar with all available days in highlighted blue. Click on the Date that will best work for you. Note: dates that are displayed in grey are not available

Add your personal information (Name, Address etc.) on the top right. Please enter the information correctly so we can contact you if necessary for service updates.

Last we’ll need some information about the services you need performed so we can schedule a service tech and vehicle that will best compliment your service type.

Four of the questions are the simple multiple-choice type. The other 2 require very little or no typing at all. (see images below)

PLEASE NOTE: During busy times there may be no choices at all . If is ever the case we sincerely apologize for any inconvenience.

If this is an urgent situation, emailing us is the fastest way to get in front of our eyes, we promise to do our best to contact you and get you service as soon as possible.

We sincerely hope this brief explanation helped you decide to try our automated service request system. If something is still not clear to you or you have suggestions, please write me at SunStateHVAC-Webmaster or call our office at the number below. if you have any helpful suggestions, all good constructive criticisms will be taken seriously and added to this Web-page, non-constructive comments will be ignored. Thank you, Webmaster.

Click the link below to get started.

OR

Return to Request-Service Page

OR

Goto Home Page

If you prefer, feel free to call our number
below or click the email link to contact us.

602-867-9480

Available from 8:00 AM – 4:00PM daily

Email: [email protected]

Sean Gresin
Owner/Tech

Dorena Gresin
Owner/Founder

mark-gresin-sun-state-hvac-founder-and-senior-tech

Mark Gresin
Dish/washer

Rob Simone
Residential Tech

Who is Sun State HVAC?

Sun State HVAC was born out of a desire to offer Phoenix Arizona a family friendly HVAC Repair, Residential Air Conditioning & Heating Repair and Service Company while also providing needed services to the Refrigeration needs of Commercial Restaurants in the areas. Sun State HVAC was founded in 1979 by Phoenix Native and Veteran Mark Gresin.
Continue Reading…

The Sun State HVAC Folks Are NOT Plumbers!

Air Conditioning and HVAC Repair is ALL we do at Sun State HVAC. We’re experts at it!
If you call out a company that advertises Air Conditioning or HVAC service and the vehicle that shows up to your home has the word PLUMBING anywhere on that vehicle BATTEN THE HATCHES AND LOCK THE DOORS! The chances are great that the person driving that vehicle is not an expert in Air Conditioning at all. A wise-man once said, let auto mechanics be auto mechanics, carpenters be carpenters, doctors be doctors plumbers be plumbers and AC Techs be AC Techs!

When it comes to the latter two the facts are – AC Technicians and Plumbers are not cut from the same cloth. Each have different mental attitudes, mental drives and focus. Continue Reading…

"Dorena this is Aji Oxxxx. I cannot Thank you enough from the bottom of my heart how you and your company took care of us. We would definitely be recommending your company we're keeping your invoice on file that's who we're gonna be requesting next time we need help. You're all amazing. I just have have nothing but wonderful things to say about you and your company. Thank you so much God bless you and yeah it's just worked out really good. So well I don't have to be out of breath I don't know what to say but I will just wanna say one more thing. The time you spent with me meant a lot to me because I just had no idea what we were gonna do. So I thank you for your patience and you are truly a blessing and you just have a wonderful weekend. When it comes up and I know it's been a busy time for you too but Okay. I'll let you go but again thank you so so very much. God bless. Bye bye.”

"We had a serious situation this summer our 90 year old Mother came to visit us from Wisconsin and the day before she arrived our AC went out. I called several other AC companies but because it was during the hottest time, over 115 degrees everyone was too busy except Dorena at Sun State Refrigeartion said she understood my problem and that she would fit me in that day. About 4 hours later Sean came to my house and quickly found my fan motor went out and replaced it on the spot. About 90 minutes later I was getting cool again and my Mother got to spend a wonderful cool week with us. Thank you Dorena and Sean at Sun State Refrigeration for the awsome job you guys do. I will be telling everyone I know about your company, you guy are great!
Sincerely,
Joanne Collins.”

"I've had four different ac people give my ac a tune up and everyone took 5 mins to look at it and then all wanted to up sell me afterwards, this didn't happen this time they were very detailed in looking at my unit, they were honest about all they saw even showed me pictures of everything. I will be using them in the future”

My AC unit was having troubles on a 100+ degree day. At first I called a major brand that advertises on TV. After looking at them on yelp the reviews were horrible. I saw Sun State reviews were a perfect 5 stars and close to my home. I was also happy to hear they were a family owned and operated company. I decided to wait and have Sun State come to my house even though the temperature was rising inside. I am so happy I did too. The team was really professional and fixed the problem quick. If you need to have your AC unit check there is no one else to call.

I am a real estate agent and oversee a number of rental homes. Sun State Refrigeration has been providing HVAC services for me for over 8 years. This is a family owned business that provides honest analysis and excellent services at reasonable rates. I would highly recommend them fort any HVAC issues whether Residential or Commercial. N Goldblatt

"FANTASTIC! These guys are great and they are honest! We were experiencing major issues with our A/C unit and they were able to come right away to inspect the unit. In a matter of 5-10 mins they were able to tell us the problem and alternative solutions to fix it. Once we decided on which plan of action to take, they immediately went to work and fixed it. Didn't take much time at all! I would 100% recommend this company to anyone experiencing A/C issues."

"My son and daughter in law used Sun State and were very satisfied. We needed service and decided to try them also. We were very pleased that our AC unit was fixed the first time, they arrived when they said, they didn't repair things that weren't broken, as so many are likely to do, and the price was very reasonable. I worked in a similar technical field and know what great service is. I will recommend them to anyone."

"If you need a NEW AC unit, I would highly recommend Sun State Refrigeration. I needed a replacement system and received other quotes and every single one of them was way more than Sun State Refrigeration. Best service all the way from their customer service to sales and technicians. Amazing work . Recommend them to anyone. ..Do your research and you too will see for yourself that they are the BEST."

"Two words: Amazing service! My husband and I were super worried because we smelled some musty smells coming from the A/C vents, and since we have a new baby I immediately was scared of mold in our house! My husband called Sun State Refrigeration and Dorena was professional and nice. Sun State Refrigeration was not only quick and prompt (they came to our house that within hours of our call), but they were professional and thorough with their examination and cleaning of our unit. Luckily, we ended up not having mold, however, our unit was in need of a heavy duty cleaning. Mark was amazing! He went in and explained everything that was going on with our unit to my husband. I had thought the unit had been cleaned when we first moved in four years ago, but it turns out that the original folks we hired had not done a thorough cleaning. I am so glad that we called Mark and Sun State Refrigeration. I now feel confident that my system is clean and my baby is safe! I would recommend Sun State Refrigeration to everyone who wants an honest, hardworking and professional company to work on your A/C."

"Great service, extremely efficient, over-all totally satisfied!! A/c went out last night. With an elderly father in the home things could have become life-threatening. Sun State was able to come today (next day) and fix it. I got a call before 8am. The technician Rob was friendly, informative, and fixed the multiple problems. I will use Sun State for sure again for routine maintenance and upcoming needs. I highly recommend them. Thank You!"