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PRIVACY POLICY

Protecting our customers’ privacy and personal information is of paramount importance and fundamental to the way Sun State HVAC does business. 
Thank you, SunStateHVAC


  • Questions or concerns?
  • Reading this privacy notice will help you understand your privacy rights and choices.

    If you do not agree with our policies and practices, please do not use our Services.  If after reading this Privacy Policy you still have any questions or concerns, please contact us at 
    ad***@Su**********.com 
    or Tel: 
    (602)867-9480.

PRIVACY NOTICE:
  • This privacy notice for Sun State HVAC (“Company,” “we,” “us,” or “our”); 
    Your access to and the use of https://www.SunStateHVAC.com website as well as other media form, media channel, mobile website or mobile application related, linked or otherwise connected thereto (Collectively, the “Site”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”).

SUMMARY OF KEY POINTS

  • This summary provides key points from our privacy notice.
    If you would like to read more information about any of the topics listed in this summary you may click the link following each topic to go directly to the content section containing further information. You may also click here to go directly to our table of contents.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with the Site, Services, or Company according to the interaction choices you make, and the products and features you use. Click here to learn more.
  • Do process any sensitive personal information? We do not process sensitive personal information.
  • Do we receive any information from third parties?We may receive information from public databases, marketing partners, social media platforms, and other outside sources. Third party disclosure is disclosed in each section dealing with third party data herein.  

  • NOTE:  This Company nor this Site (website) shares private data with any third party except where necessary; ie. for Site analytics, to promote proper Site programming function(s) and or where Local, State and Federal laws require.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.
  • In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Click here to learn more.
  • Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
    Click here to learn more.
  • How do you exercise your rights?
    The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. Want to learn more about what Sun State HVAC does with any information we collect? Click here to review the notice in full.
  • Cookies
    All websites use and collect Cookies. Cookies are small document containers which copy and save bits of information (into micro-files) about person or non-person (bot or other electronic device able to access a website) who contacts a Website in a non-identifiable form.

     

    The information remains unidentifiable until you offer to leave identifiable information.  Non-identifiable information may include such information as your IP address, the browser you’re currently using and device characteristics ie., operation system, language preferences, referring URLs, device name and country location , and other technical information about how and when you use our services. This information is primarily needed to maintain the security and operation of our services and for internal analytics and reporting purposes.

    If you leave a comment on our site or activate our instant contact messaging chat box, you will need to ‘opt-in’ to saving your name, email address and possibly website which will be stored in cookies (small files). These are for your convenience: In the case of using the chat service it is necessary to collect this information to operate the chat and,so that you do not have to fill in your details over and over again when you leave another comment. These types of ‘cookies’ last for one year until deleted. If you edit or publish an article, an additional, yet anonymous cookie will be saved in your browser. This cookie includes no personal data, it simply indicates the post ID of the article you just edited and It expires after 1 day.

  • Comments:
    When visitors leave comments on the site we only collect data necessary for the operation of our business and Website according to Local, State and Federal laws as shown in the comments form.  We also collect visitor’s IP addresses in the form of a browser user agent string to help with detection and control of Spam.

  • An anonymized string created from your email address (also called a hash)
    may be provided to our Gravatar service (the icon that represent’s you on this Website), to identify it to your live connection so you can use it. The Gravatar service privacy policy is available Here: https://automattic.com/privacy/. After approval of your comment, your profile picture (Gravatar) is visible to the public in the context of your comment.

  • If you upload images to the website If you would like the location of the image to remain unknown, you should avoid uploading images with embedded location data (EXIF GPS) included because visitors to the website are able to download and extract any location data from images on the website.
  • Industry regulatory disclosure requirements
    If you are a member of a regulated industry, or if you are subject to additional privacy laws, you may be required to disclose that information here.
  • FINALLY
    SUN STATE REFRIGERATION AKA SUN STATE HVAC DOES NOT AND NEVER HAS SOLD OR RELEASED FOR ANY PURPOSE ANY CUSTOMER INFORMATION IN ANY FORM TO ANY PARTY OR PARTIES, PERSONS, COMPANIES, NEIGHBORS, FRIENDS, ACQUAINTANCES OR ANY OTHER ENTITY EXCEPT AS LEGALLY REQUIRED FOR ADMINISTRATIVE, LEGAL OR SECURITY PURPOSES. WHEN IT COMES TO SHARING YOUR DATA – WE JUST DON’T DO IT.

  • 1. WHAT INFORMATION DO WE COLLECT?
  • Information automatically collected (Personal information you disclose to us) We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. 
  • Sensitive Information. We do not process sensitive information.
  • All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. Return to Table of Contents
  • Information automatically collected  Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Return to Table of Contents 
  • 2. HOW DO WE PROCESS YOUR INFORMATION?
    We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
    Return to Table of Contents

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • 3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
    We may share information in specific situations described in this section and/or with the following third parties.
    If you request a password reset, your IP address will be included in the reset email.
    If you click on and use any of our our service call forms e.g. ‘REQUEST SERVICE – WE CALL YOU‘ and/or U-SCHEDULE-IT – FAST AUTOMATED SCHEDULING‘, contact form or other automated systems form, the pertinent information you fill out in the form will be sent to our offices and used for the purposes of conducting HVAC&R Services to serve you.

  • Once the service request is satisfactorily completed,
    1) The computerized data is destroyed. This is normally accomplished on a weekly basis and a programmed delete of user data is set to run every 6 months.

    2)
    Any in-house paper data obtained as a direct result of servicing customers (e.g. paid receipts and job invoices) are filed to:
    • If you wish that all data and records be destroyed – simply send an email to that effect to ad***@Su**********.com.
    • At our discretion, we reserve the right to require ID proof before destroying documents especially if the email received does not match previous communications. Please understand Sun State HVAC can not destroy documents that we are legally obligated to store.
  • We may also need to share your personal information in the following situations:
    Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates.
    We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

    Business Partners.
  •  We may share your information with our business partners to offer you certain products, services, or promotions.<
    Return to Table of Contents
  • 4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
    All Websites must use cookies to operate. We also use cookies and other tracking technologies to collect and store your information.

    We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
    Return to Table of Contents
  • 5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
    If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

    Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media
    provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a
    social media platform.

    We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your
    personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites
    and apps.
    Return to Table of Contents

  • 6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
    We may transfer, store, and process your information in countries other than your own.

    Our servers are located in Arizona. If you are accessing our Services from outside Arizona, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?” above), in and other countries. If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
    Return to Table of Contents

  • 7. HOW LONG DO WE KEEP YOUR INFORMATION?
    We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

    If you leave a comment, the comment and its metadata are retained indefinitely unless you personally delete the comment or request the comment removed after proof of identification.  Otherwise, the data is kept so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

    For users that register on our website: At this time, we do not offer registration therefore we do not collect data in as a result of Website registration.

    We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
    Return to Table of Contents

  • 8. DO WE COLLECT INFORMATION FROM MINORS?
    We do not knowingly collect data from or market to children under 18 years of age.

    We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the
    Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at ad***@Su**********.com or call (602) 867-9480.
    Return to Table of Contents

  • 9. WHAT ARE YOUR PRIVACY RIGHTS?
    You may review, change, or terminate your account at any time.
    If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

    If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, 

  • Withdrawing your consent:
    If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can
    withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

    However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
    Go to Table of Contents

  • Account Information
    If you would at any time like to review or change the information in your account or terminate your account, you can:
    Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
    Go to Table of Contents
  • 10. CONTROLS FOR DO-NOT-TRACK FEATURES
    Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
    Return to Table of Contents
  • 11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
    Sun State HVAC does not reside in California therefore we reserve the right to strictly follow the laws of Arizona which is where our business and Website reside.

    If you are a resident of California, you are granted specific rights regarding access to your personal information.

    California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the
    immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

    If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
    Return to Table of Contents

  • 12. DO WE MAKE UPDATES TO THIS NOTICE? Yes, we will update this notice as necessary to stay compliant with relevant laws.

    We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. Return to Table of Contents

  • 14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form by clicking here. This privacy policy was created using Termly’s Privacy Policy Generator. Return to Table of Contents
  • Embedded content from other websites:
    Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

    These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.  If you click on an external link that sends you to a different Website’s page this privacy policy becomes null and void because Sun State HVAC has no jurisdiction outside of it’s own electronic Website borders unless and until you return to this Website either by re-entry or back-clicking back to where this policy resides.
    Go to Table of Contents

The end!
Thanks for reading our privacy policy. 

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