Technicians at Sun State HVAC are AC Service Professionals specializing in all types of HVAC Repair Services. This is why we refuse to cross the line like so many other AC Repair Services companies today who are adding other services to their AC Services companies such as Plumbing Services and Water Filter services and others because true HVAC Service Professionals are so hard to find but plumbers and water filter installers are a dime a dozen.
What technician worth any salt at all can’t plumb a drain or install a water filter – Right? Only a specialized few can properly diagnose, perform a health-check and tune-up or repair an HVAC system in such a professional manor that it will purr like a kitten again. Technicians like this are very hard to find! We at Sun State HVAC know this because we hire no other type technician, only the highest in regards to HVAC Specialists Pro’s can work for Sun State HVAC. Just try us and you’ll see.
Another big reason we at Sun State HVAC have decided to opt-out from offering plumbing services, water filter systems and other gadgets is because a long time ago Sun State HVAC made the decision to focus only on one thing, to be the highest quality and most honest AC Repair Services not only here in Phoenix, but many other areas around it (see service areas here), and to do it to the best of our abilities, to strive to be (not the biggest but) the #1 Best AC Repair Services Phoenix has to offer! If you live or have a business in one of our service areas you are truly in luck!
HVAC Companies crossing the line by offering services outside the scope of their original business model risk losing what made them successful to begin with, which is to be an excellent AC Repair Services Company or at least one of the Best AC Repair Services Companies in Phoenix. This is normally accomplished by focusing all efforts on one sector and by becoming the best there is in it.
Here at Sun State HVAC we refuse to allow complacency creep into our company by following in the footsteps of other AC Companies just to be able to hire the more easily acquired yet less qualified HVAC tech, knowing they can also be sent on water filter and drain plumbing calls.
There is no mistake in stating that plumbers are not HVAC Technicians or Air Conditioning Specialists. If you would like a proper AC Repair then you should prefer a highly qualified HVAC Repair Services Company. A company of this type will never advertise “We Do Plumbing and AC Repair” (or visa versa). Furthermore, if the vehicle that arrives to your home has the word PLUMBING anywhere on it, the chances are GREAT the technician driving that vehicle is not an Expert AC Service Repair Technician at all!
How can you know if the driver is a real AC Technician?
If the driver/tech is driving a vehicle that states “We do Plumbing” on it but emphatically states he is a qualified AC Repair Services specialist, if you want to know for sure try this test:
Before allowing any repairs to begin, tell the service tech that your plumbing has been running a little slow lately, so you’d like the drains cleared (and of course you’d like a price before he begins). If the tech says yes, he’ll clear the drains, then go ahead and let him clear them if you need it but DON’T let them work on your precious Air Conditioning System!
If they say no “I don’t work on sewer systems” then you can be confident that chances are very good this person is a real AC Repair Service technician! This is because qualified AC technician specialists WILL NOT DO SEWER PLUMBING OF ANY TYPE unless it is of the type a type that is specific to HVAC Repair Services such as condensate drainage pipes.
Given the training, money, time and multiple more years in internship and on the job training required to become a highly qualified seasoned HVAC Repair Services technician there is no way a person of these qualifications will feel comfortable enough to work on sewer systems.
To become a seasoned AC Specialists it takes at 10-15 years (depending on aptitude) in the field before an AC Repair Services technician becomes a qualified AC Repair Services Specialist much like becoming a Doctor of anything does. This makes becoming a highly qualified individual of this type as rare and possibly even more so as any qualified PHD or Doctor.
This is not to say that Plumbers are not great, smart and wonderful people who do an incredibly important job but they are not in the same technical industry sector as qualified AC Repair Services professionals and any honest AC Repair Services company worth their salt would ever mix these two business models together.
The temptation is too great to use sector specific unqualified personnel knowing since they will not be able to properly repair 90% of the jobs they go on, they will instead opt for selling the customer a new unit when a reasonable could have been performed. Continue Reading…